Robert Rich – IFA Article
- February 21, 2019
- by Endorphin Wealth Management
Congratulations to our advisor Robert Rich featured in an article on the IFA website today:
Passion for finance
by Eliot Hastie
Robert Rich found his way into financial advice after a bad experience with an adviser. Since then, it has become his passion.
“I’ve got to work hard but I’m just genuinely loving what I’m doing. They say if you love what you’re doing then you never work a day in your life. It’s so true,” he says.
Mr Rich is a relative newcomer to the financial advice industry, where he works with Phillip Richards for Endorphin Wealth.
Mr Rich was an accountant in a past life. It was only after an experience with a ‘swish’ adviser that he made the change.
“When we got our financial advice document, the man recommended that we get an off-the-plan apartment as part of the advice and said we had to pay them a really large $35,000 fee for the privilege of buying one. So, we had a bit of an argument,” Mr Rich says.
“He said you’re not the type of clients for me and to swished us out of his boardroom.”
It was that experience that led Mr Rich to Endorphin Wealth because he wanted to genuinely help people control their finances.
“If I actually had someone who financially cared about what was best for the client, I could do this for a living,” he expresses.
Robert Rich accepting the award for ‘Newcomer of the Year at the 2018 IFA Excellence Awards in Sydney
Mr Rich says part of his success came from being a property investor himself, which allowed him to mentor his clients.
“I’m walking the walk and talking the talk. I’m more than happy to the pass the knowledge on to my clients to help them grow their own wealth,” he explains.
Mr Rich says he was also able to relate to his clients as they generally were not high-net-worth individuals, which he felt the industry focused too much on.
“I feel like the majority of industry really focuses on anything in the high-net-worth sector. Whereas I think young people or people without a great deal of wealth are probably being forgotten about at this stage,” he says.
It was the ability to help those individuals to develop a financial blueprint for their future that was the rewarding part of the job for Mr Rich.
“When you’re sitting at a dinner table with a glass of wine in hand explaining to them that you know that they’ll be able to retire in three years’ time and just seeing that look on their faces,” he says
“It’s like ‘oh my gosh, wow, we can actually do it’. They look at each other and they hold hands and they cheer. That’s just what it’s all about really. I could just do that every day.”
In fact, client satisfaction ranked higher on Mr Rich’s list than winning Newcomer of the Year at the ifa Excellence Awards earlier this year.
“One of the biggest successes of my career was winning the ifa award. That was just outstanding,” he says.
“But I guess the biggest success is really meeting with clients with a complex situation and being able to tell them they’re fine.”
Jennifer Chin, Robert Rich and Phillip Richards
Mr Rich also expresses gratitude to the Barefoot Investor, Scott Pape, for his work in generating conversations about financial advice. He found that advisers were the last piece of the puzzle for many people.
“It’s creating a lot more conversation. A lot more people are trying to understand and ask questions. People are starting to become wiser about it, which is great,” he says.
“We don’t want a country full of sheep just kind of going about their business while the wealthy people just take advantage of the situation.”
Moving forward, Mr Rich says he wants to help build Endorphin, but also wants to focus on his own education.
“It’s good to complete my studies and have that additional knowledge for my client. I just want to continue to work with clients that energise me and inspire me to actually want to help them,” he says.
Mr Rich must be doing something right though, as his clients keep coming back to him and bringing their friends.
“I’ve got a lot of happy clients who give me great testimonials and I’m getting a lot of referrals from interested clients, which is just the best thing ever,” he concludes.
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What our Clients Say
Rob has been our advisor for around 6 months now and to say we’ve been happy with his service is a huge understatement. His attention to detail, responsiveness and general customer service are exceptional. We’re now on the path to a much brighter retirement and hopefully reaching it a few years earlier too!
- Luke Fleming
Glenn Malkiewicz has been a great help in setting up my finances for post retirement. He explained everything clearly in words I could understand and answered my questions promptly and succinctly. I now feel very comfortable about my future going forward. His friendly manner makes him a pleasure to work with. I look forward to consulting with him in the future.
- Michael O’Mara
I’ve recently settled back in Australia, and Rob has been a godsend to me and has quickly become a trusted advisor. After living abroad for 12 years, he has helped me get orientated here and eased many of my anxieties about getting organised in a new country. Rob is always enthusiastic and keen to help out. No problem has been too big or small for him. He is so easy to work with, he has been reliable and available and he responds my silly emails in an impressive time frame. Rob makes a consistent effort to make sure you are up to speed and pleased. I’ve seen great results so far and I’m very glad I’ve chosen Rob and the team at Endorphin. Top notch group of professionals!
- Kimberly Rosal
It’s always a wonderful experience working with rob rich. His financial advice, care and customer service is beyond exceptional and can trust that we have our finances in the right hands. Only one phone call away rob is always happy to assist and we will definitely continue to recommend him to friends and family
- Deanne Palza
My husband and I wanted to find a trusted partner to advise us on our financial plans and help grow our wealth. We met with a couple of firms before meeting with Rob and they just didn’t grab us and it just didn’t feel right. One meeting with Rob and we were both sold on the spot that Rob was our man. And we haven’t looked back. Rob offers a very prompt, efficient and client focused service and always keeps us up to date and on track with what is happening with our portfolio. We couldn’t be happier with the service we’ve received from Rob and wouldn’t hesitate in recommending him to others looking for a trusted financial advisor.
- Simone Fleming
5 Stars to Rob Rich. Fantastic to work with, caring nature and a Human with a gold heart. Highly recommended.
- Tania Sasik
Phillip and the team are completely focused on delivering excellence for their clients.
- Rob Ryan
What an amazing man! Down to earth, realistic and honestly knows his stuff. I have never felt so comfortable leaving my finances in the hands of another person and all it takes is one chat with Robert and he will put you at ease. Thanks, Rob
- Libby Arnold
My wife and I have been fortunate enough to work close with Robert and he has been amazing. Its really special to feel like you are actually cared for and know I am in good hands with our plans. I recommend Robert and his team to anyone. Thank you again for making our experience so memorable.
- Pep Karalus
It was a pleasure to engage Rob to assist with a review of my fiances which included financial modelling of 3 options for my property plans and a review of personal insurances tailored to my needs. He displayed great patience and understanding throughout my journey and gently sent reminders for paperwork he needed without being pushy. He was contactable in person, email, text messages even outside of standard business hours. The plan he produced was not only tailored to me, but his approach and style he adopted was very tailored as well. The future of Financial planning in in safe hands with approaches like Rob’s.
- Amrish Jusrut
Rob and Phil and their wonderful team provide excellent service with the unique combination of award winning professional insights, personalised service and real and genuine care about our future
- David Klingberg
Robert is one of the nicest and most knowledgeable financial advisors I have come across. After previously dealing with advisors that left me disheartened Robs patient and understanding approach mixed with his positive attitude and in-depth knowledge is unparalleled .
- Jordan Adams
I would highly recommend Rob as a caring and passionate financial advisor. Before meeting with rob I felt very apprehensive about discussing our financial situation but rob quickly put my mind at ease and made me feel very comfortable. He asked lots of questions in order to ascertain our true situation and tailor advice accordingly. Beforehand I was nervous about our financial future moving into retirement but his advise showed us how we cam move forward with confidence, taking the worry away. We will be staying with rob for the long term
- Alison Taylor
We have been working with Robert since February this year, just prior to the birth of our second child. He has been a pleasure to work with and has provided comprehensive financial advice to us. Robert takes the time to get to know you and your family so that he can fully understand your financial situation and what your plans and goals are for now and into the future. He is extremely knowledgeable and very passionate about his job. He is a great communicator, responds to calls and emails promptly, and displays a genuine interest in our family. I have no hesitation in recommending Robert and Endorphin Wealth Management
- Pauline Opie
Rob Rich has a well-earned reputation for providing articulate and direct financial advice and he has been the consummate professional for me, particularly regarding my superannuation. His intelligent approach and outstanding knowledge has been second to none. He's a great communicator and has done a fantastic job of translating complex financial issues and concepts into terms that are easy to understand. I would certainly recommend Rob and Endorphin for his well considered and practical advice.
- Melinda Fabrici
Phillip has been my financial advisor for the last few years and I could not be happier. The outstanding retirement planning and financial advice that Phillip provided has put me in the best possible position to enjoy my future with confidence, for which I am extremely grateful.
- Judy Anderson
Phil is attentive and super communicator, great advisor.
- Peter Sagar
Love working with Robert. He is highly skilled, practical and empathetic. Nothing is a problem and he goes ‘above and beyond’. I have no hesitation in recommending Robert as an excellent financial advisor.
- Rebecca Carter
Phil and the crew are very solid financial planners/advisors and provide excellent customer service.
- Ian Johnson
Great company, wonderful people and a genuine focus on delivering the best for clients.
- Gavin Tan
Great advice. Worth listening to.
- Natasha Trenoweth
Excellent service and advice, highly recommend!
- Alex Groh
Phillip and the team at Endorphin have looked after my financial affairs for a few years now and I could not be happier. They are pro active with communication, experts at investment advice and are friendly and great to deal with. They are my trusted financials professionals. I highly recommend them if you are looking for a financial planning team that will look after you for the future.
- Stuart Coulthard
Phillip and the team are experts in their field of financial advice and investments.
- Paul Drossinos
Great financial planning and advice.
- New Dawn Pavings
Robert Rich is a gun and has been a pleasure to work with, he spent a lot of time asking questions and listening to both my husband and I to get a deep understanding of our current financial situation of who we are and where we want to be. His advice has been comprehensive and easy to understand. The genuine interest and enthusiasm he has demonstrated has made the whole experience to date, fun and engaging (it has also been awesome to see some great financial results!). Rob is a great communicator and is always available to chat, meet up or respond to an email. We wish we had seen Rob earlier, and plan to have him as our advisor now and into the future, I have and will continue to recommend him and his services.
- Ellen Bond
Rob has been fantastic helping us set all our financials in order. We didn't want to have to worry about any of this stuff day to day. Rob put together a set and forget strategy that will see us in good shape for the future. Good guy, good advice, great help. Thanks again Rob
- Andy Wright
My husband and I had a wonderful experience with Rob. He is genuine and honest. He has done amazing things with our finances to ensure our future is set up the right way. He has gone above and beyond our expectations. I highly recommend Rob, he is an expert in his field.
- Anthea Husing
love working with Robert. He is highly skilled, practical and empathic. Nothing is a problem and he goes ‘above and beyond’. I have no hesitation in recommending Robert as an excellent financial advisor.
- Rebecca Carter
Robert has managed our finances over the last 12 months as if they were his own. He has an eye for detail and is incredibly enthusiastic. We have recommended him to all our friends & family.
- A. Miles
Rob has handled our finances for some time now. He provided us with sound advice and options. I highly recommend his services.
- Mathew Quinton
Robert Rich provided me excellent financial advice and assistance in finding the right insurance for me. He was incredibly patient, and I'd recommend him without hesitation.
- Edward Murrell
Rob has been helping me with my finances for just over 12 months now and i couldn't be happy, he is a wealth of knowledge and is amazing at what he does.
- Paul Scott Ray White
Phillip and the team provide quality advice. They carefully explain the available options and clearly set the client's interests as the priority.
- Jon Sutton
Rob has provided fantastic advise and clarity to myself and clients
- James Ruddick
Great guys! Amazing financial advice.
- Jay Boston
I cannot say enough about their professional manner and would highly recommend anyone I know to seek their services
- Heather B
Your knowledge of the financial market is up to date and your approach to my portfolio has been proactive
- Michael S
Thanks to Endorphin, I am now on the path to that dream of mine
- Jake F
The plan has definitely made a big difference to my lifestyle
- Josie W
It has been quite exciting and very comforting to have Endorphin looking after my financial future
- Susan A
They provided me with a sense of direction and security that I did not have previously
- Michelle C